• HOW LONG DOES PROCESSING TAKE?
• Processing can take anywhere from 3-7 business. Business days exclude weekends and federal holidays. With that being said, please ensure that order information is accurate. Our company and its affiliates are not responsible for any incorrect information provided, as we cannot change any shipping information.

• Processing time may be delayed if your shipping address is questionable and/or order is flagged as a risk (we use this additional time to help ensure the security of your payment information). We may require proof of identification for the billing information received. In the event there is an issue you will receive an email notification of these details

   Once you have placed your order we can not revise or alter shipping options. 

• We are not & will not be responsible for lost packages in the mailing system. 
• We are not responsible for incorrect address entered by you as the customer, please ensure that you list the proper address.

• HOW LONG IS SHIPPING?
• Shipping can take up to 3-10 business days after the processing period has been completed.                                                                               

•  WHAT HAPPENS IF MY ITEMS IS DELAYED?
• Please be aware that delays can happen, which is beyond our control. Under certain circumstances shipping can & may take longer. We cannot & do not control the shipping carriers.

• What postal services do you use?
• Our primary postal services we use are UPS and USPS. Once items are shipped please keep track with your package through UPS or USPS as we no longer have control.

• Who is responsible for shipping?
• Currently at this time, customers are solely responsible for the shipping fee.

• DO YOU OFFER OVERNIGHT OR EXPEDITED SHIPPING?
• No. Unfortunately, expedited shipping is not available at this time.  

•  Who is responsible for shipping?
• Currently at this time, customers are solely responsible for the shipping fee.